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When should I order a personalized tree?Now! Or anytime before December 15. Last year, I sold out of certain embellishments so the earlier you order, the better chance you can get the embellishment you like.
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Do you sell only on the website?This year my sales will be 90% through online ordering because of the restrictions of doing business at fairs etc. Last fall I participated in 30+ fairs in California, Arizona and Nevada, but almost all have been cancelled. I was in Pottery Barn as a pop up shop last year and I’m hopeful our mall will be open so that I can participate again.
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How soon will I receive my order?I am committed to shipping your order within 2-3 days. I use Priority Mail flat rate from USPS.
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Are the designs copywritten?Yes. I have 19 designs which are exclusively for sale through my company. You can rest assured you are purchasing a truly unique and original item you won’t see for sale anywhere but here.
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Do you do special orders?Yes! This is the best part of my work......being creative! And creativity takes time so I add an additional fee to compensate for my time. It’s usually $15. Just shoot me an email.
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Why are you shipping by dollars and not weight?I am shipping by dollars because my trees are not light and I can get more than one tree in a box. I would rather a customer order multiple trees and pay a flat rate than order multiple trees and pay shipping per item. This was the most economical way to ship for my valued customers.
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What sizes do the trees come in?All of our trees come in two sizes, Small 11" Tall X 5 1/2" Wide and Large 13 1/2" Tall X 7 1/4" Wide
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How many embellishments can a tree hold?Our small tree holds up to 8 embellishments nicely and our large tree holds up to 18 .
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What are your trees made of?All of our trees are made of 18 Guage Sheet Metal, allowing the magnetic embllishments to be place anywhere on the tree.
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How to I order blank embellishments?You are able to order blank embellishments by putting "BLANK" in the name.
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